How Professionally Productive Is Voice Mail?
@ 4:00 am
As few as 3-4 years ago the question would have been “what makes a productive voice mail?” (Seriously check the date on that one). Today’s question does not pre-suppose the premise that voice mail is productive.
Email’s productivity has also long been questioned for its productivity. In my work life and in the lives of others I’ve noticed that many career minded folks tend to loath the prospect of checking email because it can take a very long time. Only recently have I become aware of the twenty-something’ habit of not checking or leaving voice mail; some go so far as to suggest voice mail should be abandoned.
For professionals who bill by the hour the aggregate time it takes to check email or voice mail is a pressing issue. Especially frustrating can the be the transaction cost associated with logging how much time is spent on each client’s or email or voice mail and then billing for it. This could be why the Wisconsin State Bar Association reported that merely two-thirds of respondents on a 2006 state wide practitioner survey indicated they always track their time. Read the rest of this entry »












