WWYD: How do you handle server errors on restaurant bill?
@ 5:41 am“When you make a mistake, admit it. If you don’t, you only make matters worse.” – Ward Cleaver
Last night, Jeanine and I ran a quick errand at South Coast Plaza and as we were leaving we stumbled upon the new Charlie Palmer restaurant. We sat at the bar and ordered two glasses of wine, the cheese plate and a salad. The couple on our left and the woman on our right even offered a taste off their dishes… how friendly is that for Southern California? It turned into a little food fest on a Tuesday night.
Eventually though, I had enough of the impromptu party and placed my credit card where the bartender would notice I was ready to cash out. He took the card and returned with the bill for my signature. I was still talking to the woman who had shared her SHRIMP KABOBS A LA PLANCHA TAMARIND CHIVE GLAZE, CAPONATA SALAD (fantastic, by the way!), so Jeanine opened the bill presenter. After reviewing the line items she said in a soft voice, “He charged you for the $40 Cabernet… what do you want to do?”
“Umm… I’m going to tell him that I didn’t order the $40 glass of Cabernet.” Read the rest of this entry »











